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Admin Application Help
Get assistance with managing user roles, system configurations, and other admin tasks.
Administrators
Companies
Cyber Threat Surveillance
MSP Administration
- Managing Email Blocks
- Upload Custom Training Content (MSP and vCISOs only)
- MSP/vCISO Campaigns
- Customize your User Portal (Whitelabel Feature)
- MSP/vCISO Companies Management
- Global Search - Command Center (Previous MSP Portal)
- Steps to take in Deleting a Company (MSP & vCISOs)
- How to assign Program Templates (MSPs & vCISOs)
Notifications and Preferences
Phish Reporting
Phishing Simulation
- Definition of Variables & Placeholders on Simulation Templates
- Draft Campaigns on Symbol
- How to create a campaign on Symbol Security
- Adding Date Helpers to Templates
- How are emails delivered in phishing campaigns?
- How to add new users to long campaigns
- What is a Placeholder tag?
- Could I edit a running campaign?
- Using Custom Variables on Phishing Campaigns
- Marking False Positives for Phishing Events
- Email Sending Strategies
- Phishing Simulation Templates: Overview and Management
- How to create a Curriculum**. (Please note: Curriculums are being sunset on 12/31/2025)
- Request a New Phishing Template
- Long Campaigns on Symbol Security
- How to Use Smart Training on Campaigns
- Short Campaigns - Symbol Security
- Threat Simulations on Symbol Security
- How to edit Long Campaigns on Symbol