Learn how to manage the list of keywords scanned by the Cyber Threat Surveillance product.
By default, Symbol allows admins to add up to 3 keywords to be scanned by the Cyber Threat Surveillance product; however, this number of keywords could be increased by talking to sales@symbolsecurity.com. Admins could add more keywords to their plans or packages of up to 10 VIP emails.
In order to add a new keyword to your company, navigate to the Company Portal, and from the left Sidebar navigation, click on Threats -> Cyber Surveillance. Once you are in the Cyber Threat Surveillance view, click "Manage Keywords" from the Top-Right side of the screen. A new screen will appear including the list of all keywords you have added, as well as the Data Sources where those keywords will be searched.
If you don't have access to see the views mentioned above, probably your permissions don't allow you to do it or the product has not been activated yet in your company. In this case please contact support to activate this view: support@symbolsecurity.com.
Click on the "Add New Keyword" button at the end of the list to add a new keyword, you will see a form to add one or more keywords at the same time.
Here are the types of keywords you can add:
- Base Search (Single string like: Company Name, Product Name, or any other thing)
- Domain (e.g, yourdomain.com)
- Email (youremail@email.com)
- CCN (Credit Card Numbers)
- SSN (Social Security Number)
- IP addresses
- Crypto Addresses
Once you have added your keywords, they will be automatically scanned every 24 hours, and if it's your first time running the feature, you will need to click on the "Start Now" button to begin the scan.
To Keep in Mind:
- Only MSP/vCISO admins and Child Company Owners are able to manage keywords.
- By default, Symbol Security uses your company name as the initial keyword, but you can delete it and use another keyword if you wish to.