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2023
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Help Center
Admin Application Help
Guides and Quick help
Campaigns
Reporting
Policy PRO
Release Notes
2023
Admin Application Help
Administrators
Companies
Cyber Threat Surveillance
MSP Administration
Notifications and Preferences
Phish Reporting
Phishing Simulation
Reporting
Support
Training
Users
Policy PRO
Application Overview
Cyber Risk Score
Cyber Threat Surveillance
Dashboard
Domain and Email Threat Alerts
Phishing Simulation
Reporting
Student Portal
Training
Users
Company Schedule
Settings and Integrations
Billing
MSP Adminstration; API
Notifications and Preferences
O365/M365
Phish Reporting
Single Sign On
Users
Whitelisting
Troubleshooting
Password Resets
Phishing Simulation
Users
Admin Application Help
Get assistance with managing user roles, system configurations, and other admin tasks.
Administrators
Manage Admins Permissions
Setting Up Managers and Manager Training Reminders
Invite your users to be admins on Symbol Security
Administrator Profile Options
Companies
Company/MSP Settings
Company Groups
Manage Leaderboard Categories
Managing Company Features
Managing Child Company Settings
Company Portal Sidebar Navigation
New Customer Onboarding Tracker
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Cyber Threat Surveillance
Cyber Threat "Start Now" Button
Managing Cyber Threat Keywords
MSP Administration
Managing Email Blocks
Upload Custom Training Content
MSP Campaigns
Customize your User Portal
MSP Companies Management
Global Search (MSP Portal)
MSP's: Steps to take in Deleting a Company
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Notifications and Preferences
Manage Training Reminders
Opt-In Emails - Symbol Security
Manage Company Notifications
Phish Reporting
Phish Reporting and Reporting Suspicious Emails
User Phish Alert Notifications on Symbol
Phish Alert Reports
Managing Reported Phishing (Phish Alerts)
How to Report a Phish on Outlook
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Phishing Simulation
Custom Variables & Placeholders on Phishing Simulation Emails
Draft Campaigns on Symbol
How to create a campaign on Symbol Security
Adding Date Helpers to Templates
How to edit Long Campaigns on Symbol
How Emails are delivered in phishing campaigns.
How to add new users to long campaigns
What is a Placeholder tag?
Could I edit a running campaign?
Using Custom Variables on Phishing Campaigns
Marking False Positives for Phishing Events
Email Sending Strategies
Phishing Simulation Templates
How to create a Curriculum
Request a New Phishing Template
Long Campaigns on Symbol Security
How to Use Smart Training on Campaigns
Short Campaigns - Symbol Security
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Reporting
Summary Reports
What Phishing Email Events can I track?
How to change summary report frequencies
Support
How do I contact Symbol Security Support?
Training
Symbol Security Training Libraries
Assign Training Courses for Companies
Training Course Assignments
Users
Add Users to Symbol Security
Manage User Details
Import Users from CSV
Delete Users From Symbol Security
M365 Removal Queue
User Limit on Yearly Subscriptions
New User Onboarding
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Policy PRO
Policy Storage Integration
