Policy Assessments on Symbol Security

This new Policy Assessments feature introduces an automated way to measure and track user understanding of company policies.

Policy Assessments is a powerful new feature within Symbol Security's Policy PRO module designed to bridge the gap between policy compliance (getting a signature) and policy comprehension (proving an employee actually understood the content).

It tackles the uncomfortable truth that employees often sign IT and security policies without reading them, leaving your organization vulnerable due to a lack of awareness.

Why It Matters: The Problem We Solve

  • The Signature Trap: Simply collecting digital or physical signatures only confirms that an employee received a document. It offers no insight into whether they understand their responsibilities regarding data protection, password management, or incident reporting.

  • True Risk Reduction: Compliance is necessary, but real security awareness comes from understanding the rules. Policy Assessments ensure your workforce knows how to protect the organization, not just that they agreed to a document.

How it Works?

The process is divided into two phases: Assessment Setup (the Admin's work) and User Verification (the Employee's experience).

Phase 1: Assessment Setup & Activation (The Admin Workflow)

This phase leverages Symbol's intelligent parsing to turn your policy document into a measurable quiz.

  1. Document Upload: The Administrator uploads a new company policy document into the Policy Pro module.

  2. Draft Generation: Symbol automatically ingests and parses the policy's content, generating a draft assessment based on key information.

  3. Review & Refine: The draft appears in the Assessment Library with a "Pending Approval" status. The Admin reviews, edits questions/answers, and ensures the assessment is high-quality and relevant.

  4. Activation: The Admin approves the final version, making the status "Active." The assessment is now ready to be automatically linked to its corresponding policy.

Note: You can also generate policy assessments for existing policies by navigating to the details of a policy and clicking on the ✨ Generate button

Phase 2: User Verification & Score Capture (The Employee Workflow)

This is the moment of truth: verifying comprehension immediately after the policy is reviewed.

  1. Policy Sign-off: An employee reviews and digitally signs an assigned policy document.

  2. Automatic Assignment: Upon signature, the system is triggered to automatically assign the linked, "Active" assessment to the user.

  3. Notification & Prompt: The user is immediately notified and prompted to complete the assessment, ensuring the policy content is fresh in their mind.

  4. Completion & Scoring: The user completes the short quiz. The system instantly captures the score and feeds this valuable data into the Knowledge Indicator and other reporting tools.

That's it! No more guessing games. You'll be able to track scores and comprehension rates directly from your assignments list, proving your team gets it.


With Policy Assessments, you finally gain verifiable proof that your team understands the critical security policies they are signing. You move beyond merely collecting names and start building a workforce that truly understands how to protect your organization.