The Symbol Security API allows both MSP and Single Companies to make use of multiple endpoints at the company and partner level, such as event subscriptions (Webhooks) that notify external systems about certain events like simulations, assignments, and much more.
API Token
As you can use the API for a specific company or an MSP account, you can either get the API token at the MSP level or at the company level:
MSP Level
- Navigate to your Command Center (Previous MSP Portal) > MSP settings
- Click on the "Integrations" tab
- Locate the "SymbolSecurity API" Section.
- Copy the API token
Company Level
- Navigate to the company where you want to stablish the API integration
- Click on Settings.
- Access the "General" tab.
- Locate the "SymbolSecurity API" Section.
- Copy the API token
Postman Collection
Once you have the API token you can get started with Postman or any other tool. If you don't have Postman installed, you can download it from their website. You can use the attached Postman collection to get started using the API.
Regenerate Tokens
Symbol provides you with a default token that you could use to manage your information through the API. However, if there is a need to regenerate it you can do it through the Symbol MSP portal.
In order to generate a new token, you just need to navigate to the MSP settings and next to the current token, click on the option Regenerate. A confirmation modal will appear on the screen, and your token will be regenerated and able to be used.
Important: generating a new token means that your previous token won't work anymore, so ensure you want to do this action.
If you still have any questions about how to do the API connection, contact us at support@symbolsecurity.com, and we can help you.
API documentation
For more detailed information, you can visit the SymbolSecurity API Documentation, it details technical information about each endpoint.